HP Care Pack Services – Service Made Simple

Increase uptime, productivity, and ROI with packaged support services.

HP Care Pack Services cost-effectively upgrade or extend your standard warranty with easy-to-buy, easy-to-use support packages. They reduce downtime risks with support levels from basic to mission critical. And they cover all the IT products your business relies on: servers, storage, networking, desktops, mobile computing, printing and imaging, and software.

These packaged IT services can be purchased along with HP products. For many products, post-warranty HP Care Pack Services are available when your original warranty has expired.

What if you had the time and resources to…

…manage costs, control operational risks, and turn technology into an accelerator of business growth? 

That’s the irony in technology management today. Streamline your processes and manage your costs - and you will be able to redirect budget and resources toward growing your business. But with limited funds and expertise, where do you begin? 

We have a simple, reliable solution: HP Care Pack services. 

When it comes to helping your business get ahead, it’s good to know that you are not alone. HP Care Pack services provide expert advice and personalised, reliable IT support that suits you - at a price you can afford. Select from an easy-to-buy, easy-to-use portfolio of packaged services that span the technology lifecycle and complement your staff and skills with HP Certified expertise. Our experience and insights help you focus your technology resources to strengthen your business results. For a lower cost of technology ownership and full peace of mind, let us care for your infrastructure - so that you can get back to caring for your business.

HP Care Pack services help you drive better business outcomes throughout the technology lifecycle

Think beyond maintenance and repair. 

You can accomplish so much more than just remedial support with HP Care Pack services. Regardless of the size of your organisation, HP Care Pack services can help you get from “Point A” to “Point B” efficiently and effectively. 

Want to accelerate business growth?

• Generate more revenue as HP services let you shift from infrastructure maintenance to more strategic initiatives.

• Make better decisions when your technology puts the right information at your fingertips. 

• Capture more market share with services that streamline processes and speed time to market. 

How can you reduce technology and business costs? 

• Manage costs with services that streamline your server and storage environment as well your datacentre power and cooling. 

• Reduce printing infrastructure costs while retaining the ability to print just about anything, anytime, anywhere. 

• Free up capital when we show you how virtualisation can improve utilisation of your technology assets. 

Looking for ways to lower your risk? 

• Increase your infrastructure’s reliability when we realign your IT processes according to our best practices. 

• Drive better customer satisfaction when we help you keep business-critical systems up and running with 24x7 support. 

• Tap our expertise to support you in managing your technology environment. 

Choose the service that’s right for your business needs. 

There are HP Care Pack services to help you drive better business outcomes throughout the complete lifecycle of your technology infrastructure. Choose from: 

• Installation and deployment services - Make sure your new HP hardware or software is installed smoothly, efficiently, and with minimal disruption to your technical and business operations - and learn how to get the most from your high-performance technology. 

• Support and maintenance - Choose from a range of packaged services for both reactive and proactive support, dedicated to boosting performance and increasing return on your initial investment. 

• Optimisation and assessment - Parts of your infrastructure - specifically your servers - are critical to your business, mandating near 24x7 uptime, bulletproof security, and extreme performance and reliability. HP Data Centre services can help you address those needs by transforming the way your business information is delivered. 

• Education and learning - Furnish your IT staff with the appropriate knowledge, skills, and training to not only keep operations running, but at the same time to be responsive to rapidly changing business needs. 

But isn’t it expensive? 

Compared to the cost of downtime, HP Care Pack services help you save by working proactively to keep your business running. And our services can be more cost-effective than doing it alone because: 

• You avoid the steep learning curve sometimes associated with new technologies

• You learn through the experience of others who share industry-recognised best practices

• You buy only what you need to enhance the in-house skills you already have

• You shift from maintenance to growth without costly, cyclical investments for in-house expertise 

Will HP work with us if we’re not a big company? 

In fact, HP is a leading provider of services to midmarket organisations as well as large companies. HP shares their expertise to provide you with everything from supplemental services to a virtual technology staff.

Through HP’s Total Care philosophy we can help you choose, use, protect, and transition to a technology environment that drives positive business results. We can help you assess your infrastructure, make changes that will lower costs, and select the right support package that strikes the balance between service-level coverage and affordability. The end result is peace of mind and a lower cost of technology ownership, freeing you to do what really matters: business.

Helping you achieve better business outcomes.

HP’s goal? To help you transform technology into a growth accelerator. HP’s method? Make service simple, so you can make your infrastructure less complex. HP Certified Service Professionals have the expertise to identify ways to reduce your costs, control risks, and improve your competitive advantage - from printers and mobile devices to data-centre computing and storage, whenever or wherever you need it. Through these highly trained individuals and our extensive partner network, we deliver global services with a local presence, designed so you feel we are on your technology team. Simply put, we provide the personal touch that drives results.

HP Care Pack services: Simple. Affordable. Reliable.

• The support you need (no more, no less)

• Improved uptime

• Easier contract administration

• Easy, rapid access to support when necessary

• More manageable environment

• Faster, more cost-effective installation

• Options for business-critical environments

• Options for both enterprise and mid-market customers

• Rapid ROI

Affordable, best-in-class, and scaled to your needs, HP Care Pack services mean complete technology lifecycle support - and complete peace of mind.

Cleverboxes are an HP Preferred Partner and pleased to announce its continued working relationship with Hewlett-Packard after receiving the award of HP Preferred Partner 2011.

HP Preferred Partners are highly trained to design and implement customised IT solutions geared to your business needs. At Cleverboxes, our winning combination of broad and deep knowledge means that we offer the expert talent and technical know-how to ensure your business retains its competitive edge. 

Successful partnerships thrive through strong communication and commitment to training. The HP Preferred Partner logo states the year of its award so that you can identify a business that is an HP Preferred Partner currently matching up to Hewlett-Packards' high standards. In winning the coveted 2011 HP Preferred Partner Award, Cleverboxes is delighted to showcase its position at the forefront of the IT industry. 

For further information on how HP Care Packs can help your business, please call the Cleverboxes HP Team today – 01254 238 749